Tudor Court Hotel News Section

In an interview with London’s Evening Standard, Philip Hammond, the new Transport Secretary has announced cash rewards for airports that score high on parameters such as security, queue length, and car parking. This statement was a direct reference to Hammond’s prediction that the profitability of Britain’s airports in the future will rest heavily on the passenger experience they impart.

Hammond expects operators like BAA to receive the altered airport policy positively. He wants the instatement of a higher authority that can command an operator like BAA to invest efforts in improving customer service. He believes that only better customer experience can help advance the profits that such operators generate.

Hammond cited an instance such as the one where BAA had worked towards building Terminal 5 as worthy of a reward. However, according to the transport secretary, there is still scope for improvement at Heathrow. Hammond believes that the aviation industry should work in cohesion towards projects such as Heathrow, which still has some distance to go before it attains world-class standards.

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A research conducted by PFK Hotel Consultancy Services shows that occupancy in London reduced drastically during the ash cloud crisis. An occupancy drop of 7.6% was registered in April 2010, as compared to April 2009. This steep decline is attributed to the fact that travellers were forced to revoke their plans to travel to the UK capital, owing to the unanticipated calamity.

Despite hotels charging 7.9% higher room rates, the ratio of room occupancy to the average achieved room rate dropped by 0.3% to clock £93.20.

Partner for Hotel Consultancy Services at PFK, Robert Barnard reiterated the fact that hotels in UK have had to bear the maximum brunt of the crisis. However, the overall picture in UK does not portray such a dramatic slide. Hotels outside London for instance, registered an average rise of 1.7% rise in occupancy, but a 3.6% fall in room rates.

Cities like Birmingham have displayed a rise in both occupancy and room rates, while Manchester registered a 2.3% increase in occupancy last month, compared to the same period last year. The average room rates in Manchester, however, fell by 0.7%.

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Travelocity’s latest poll with TakingTheKids.com revealed that holidays have today come to occupy a significant place in the lives of travel lovers.

The survey shows that travel enthusiasts are ready to trim down other expenditures such as eating out and purchases and deploy a range of methods to save on money and set out on that planned vacation of theirs. Sixty seven percent are willing to cut back on expenses such as entertainment and eating out, while 29 percent and 17 percent respectively are ready to forgo gifting and charitable donations to take a vacation.

Despite the recessionary trend that the economy is witnessing, travellers are looking to leverage the attractive travel deals that are coming their way, to satiate their travel desires.

Travelling at off-peak times, avoiding holidays, driving instead of flying, holidaying close to home, picking destinations based on price and taking kids out of school are some of the most popular money-saving techniques cited. A large percentage of respondents have quoted kids as a significant component of vacation planning.

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Dismissing the Civil Aviation Authority’s (CAA) petition against Travel Republic over an alleged violation of Atol regulations, the High Court upheld the not-guilty ruling pronounced by Westminster Magistrates’ Court last year. Lord Justice Elias’s certificate of permission, however, grants the CAA the right to take the case to the Supreme Court, a privilege that it plans to utilize.

Defending CAA’s decision to register the case, a CAA spokeswoman stated that protecting consumer interest has always been CAA’s main concern. The spokeswoman added that if the Supreme Court accepts the case, it will have to decide whether or not the passengers, in the cited case, were entitled to receive Atol protection for their entire holiday. The whole case broaches the topic of uniform protection of consumer interest for different holiday packages.

The spokeswoman also expressed CAA’s satisfaction over the Divisional Court’s decision to endorse the case as one of public importance. She reiterated that such a declaration was imperative for the case to be heard by the Supreme Court.

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Despite ruling out plans of reorganizing a joint conference of TTA/Worldchoice members in 2010, the consortium has chalked out plans to hold the overseas conference in 2011. As for this year, TTA/Worldchoice plans to hold some smaller events in the UK for its members.

The association is jotting down venues to organize the three-day overseas conference next spring. It is speculated that the event will take place in a sunny location in the Mediterranean.

The tradition of an annual overseas convention is more popular amongst members of Worldchoice than TTA. However, this seeming familiarity that Worldchoice harbours hasn’t stopped the organizers from conducting the event as a joint affair. The TTA/Worldchoice joint conference held in the UK last year was organized in a format more familiar to TTA agents.

Worldchoice has not conducted a private overseas conference for just its members since it became a part of the Triton super-consortium in 2006. Since confirming its membership at Triton, Worldchoice members have attended the three Triton conferences in Tenerife in 2006, Portugal in 2007 and Majorca in 2008.

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According to figures from Visit London, occupancy rates in many London hotels have receded by almost 25%. Visit London numbers state that London hotels showed high occupancy to start with, but the numbers soon decreased during the time of the ash crisis as vigilant visitors discovered other transport options. These visitors were not substituted by fresh inbound ones.

The “opportunity loss” that was borne by the tourism industry during the ash crisis amounts to approximately £100 m.

Around 30,000 overseas visitors use air transport to arrive in London every day, at this point of the year. These visitors spend around £17 m a day in the city. The six day suspension of air traffic seems to have affected the above numbers considerably.

Boris Johnson, the Mayor of London, said the losses were an unfortunate addition to London’s mounting economic woes. Visit London’s CEO, Sally Chatterjee added that despite the reopening of airspace, it will take some time before the revenue generated out of overseas visitors is restored to its regular level.

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The cabin crew at British Airways (BA) will vote on whether a peace agreement is to be reached with the management or whether strikes should be continued. The cabin crew had organized seven days of strikes last month.

Union officials have stated that chances of holding more strikes rested heavily on the outcome of the negotiations to be held this week. Industrial action is being touted as the final alternative.

It is being reported that the two disputing parties were heading close to reaching a peace deal on the subject of working practices, which was the primary reason for the dispute. However, matters such as revocation of striking members’ travel perks and 50 disciplinary cases against union members are still under consideration.

A poll involving 12,000 cabin crew members will by a vote of majority decide on whether or not to accept a proposal which was outlined following the negotiations between Tony Woodley, the joint general secretary of Unite and the airline management.

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Proclaiming overseas holidays as a “human right”, the EU has put forth plans to fund holidays for pensioners, young people and the deprived class.

The proposal was tabled by Antonio Tajani, the EU commissioner for enterprise and industry, at the European Tourism Stakeholders Conference in Madrid last week. Mark Tanzer, the Abta chief executive, moderated the opening session at the conference, oganised to develop an EU-wide Tourism Policy Framework.

Tajani stated that subsidised holidays would uphold people’s right to be tourists. The move could cost Europe’s taxpayers hundreds of millions of pounds a year and would benefit all those who have been deprived of holidays owing to socio-economic liabilities.

A spokesman for Tajani stated that the move would also help people break past barriers and travel to destinations that are diametrically opposite to their hometowns in the geographical sense.

Before it starts operating in full swing, the program will be assigned the status of a ‘pilot project’ until 2013.

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A latest survey by Skyscanner reveals that roughly half of those who had taken part in the survey were planning to take 2-3 overseas trips in 2010.

Thirteen percent of the respondents said that they had planned six or more trips, while 16% said that they would be leaving the UK four or five times and 13% said that they would be taking one overseas trip this year. Only 6% said that they would not be taking any trips abroad in 2010.

Skyscanner’s February 2010 Report showed that Alicante, Malaga and Tenerife were the three most searched travel spots, with Spanish destinations topping the list of the most sought after venues for travel, as far as UK travellers were concerned. Dublin and Delhi too had significantly moved up in popularity, according to the latest list.

Skyscanner Co-founder and Development Director, Barry Smith remarked that the survey spelt great news for the travel industry, which was waiting for just this kind of impetus to revive its enthusiasm.

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A new research conducted by Deloitte and Oxford Economics analysis for VisitBritain predicts that tourism, with a 3.5% growth rate, will overtake the retailing, transport and communications, utilities and manufacturing sectors in the coming decade.

The present statistics revealed that tourism was currently Britain’s fifth largest industry, employing 2.6 million people and worth £115 billion. The study estimates that by 2020, an additional 250,000 jobs will be created in the sector.

It is also anticipates that inbound visitors will spend almost double, with the domestic spending rising from £72 billion in 2010 to £113 billion in 2020.

Chairman of VisitBritain, Christopher Rodrigues stated that the research reiterates the significance of tourism in the British economy. He added that overseas visitors alone contribute around £3 billion a year to the Treasury.

Rodrigues hoped that the research will add to the impetus that the London 2012 Olympic and Paralympic Games are expected to bring to UK tourism. Continuous growth would, however, depend on sustained investment in the sector, enhanced regulatory support and improved government policies.

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