With the intention of mitigating the extended queues at the London City Airport, airport authorities will open two provisional security lanes from February 27. The airport’s chief operating officer, Darren Grover acknowledged that he was “extremely concerned” about the increased number of complaints from airline passengers, criticising the heightened security measures at the airport, since Christmas.
The smaller width of the existing lanes, coupled with the continuously surging volume of passenger trays every year, has contributed to longer screening time at the airport. Grover informed that a bar and a restaurant in the department lounge would be closed to house the new lanes, which is expected to boost capacity by 50%.
A permanent solution to the airport jamming is a £8 million project that involves the construction of a new first floor with expanded security lanes by October. However, some fresh roadblocks have forced the airport to invest in provisional resolutions instead. The temporary security lanes demand the deployment of additional staff and will cost the airport an amount close to half a million pounds.
Grover also quelled claims that blamed the irregular services on the DLR (Docklands Light Railway) for the airport congestion.
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